Accessibility Statement

We are committed to providing a website that is accessible to the widest possible audience. To do so, we are actively working with consultants to update the website by increasing its accessibility and usability by persons who use assistive technologies such as automated tools, keyboard-only navigation, and screen readers.

We are working to have the website conform to the relevant standards of the Section 508 Web Accessibility Standards developed by the United States Access Board, as well as the World Wide Web Consortium's (W3C) Web Content Accessibility Guidelines 2.1. These standards and guidelines explain how to make web content more accessible for people with disabilities. We believe that conformance with these standards and guidelines will help make the website more user friendly for all people.

Our efforts are ongoing. While we strive to have the website adhere to these guidelines and standards, it is not always possible to do so in all areas of the website. If, at any time, you have specific questions or concerns about the accessibility of any particular webpage, please contact WebsiteAccess@tenethealth.com so that we may be of assistance.

Thank you. We hope you enjoy using our website.

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Request Medical Records

Access medical records online

You can access your inpatient medical information online through our patient portal.

Request a hard copy of your medical records

We protect your health care information in compliance with federal and state requirements. If you’d like a copy of your medical records, please download the Release of Information form for your hospital listed below, then print, complete, sign and mail (or fax) the form to the hospital. 

When you come to pick up your medical records, please bring photo ID. If someone other than the patient is picking up the records, that person needs photo ID and an original signed authorization letter from the patient. There may be a charge for creating a copy of your records.

For questions regarding your medical records, please contact the Health Information Management (HIM) department at one of the hospitals listed below.

Brookwood Baptist Medical Center
Phone: 205-877-5482 or 205-877-5483
Location: Second floor
Hours: Monday through Friday from 8 a.m. to 4:30 p.m.

Citizens Baptist Medical Center
Phone: 256-761-4535 – main number
Location: First floor
Hours of Operation:8am – 4:30pm Monday - Friday

Princeton Baptist Medical Center
Phone: 205-783-3436
Location: First floor
Hours: Monday through Friday from 8 a.m. to 4:30 p.m.

Shelby Baptist Medical Center
Phone: 205-620-7210
Location: First floor
Hours: Monday through Friday from 8 a.m. to 4:30 p.m.

Walker Baptist Medical Center
Phone: 205-387-4177 or 205-387-4157
Location: Ground floor
Hours: Monday through Friday from 8 a.m. to 4:30 p.m.