Billing & Insurance Questions
Brookwood Baptist Health has dedicated staff available to address your questions about medical bills and insurance coverage. We accept a variety of insurance plans and can help patients navigate payment options.
Online Bill Pay
Pay your bill online here
We understand managing healthcare costs can be stressful. Our patient access representatives are dedicated to address your questions and help you make financial arrangements.
We provide estimated out-of-pocket prices for procedures and can help you make payment arrangements that fit your budget. For those without insurance coverage, we can help you obtain discount pricing similar to what insurance providers might pay. We can also help uninsured patients apply for financial assistance programs.
We encourage patients to verify eligibility for Medicare or Medicaid to reduce out-of-pocket costs.
If you have questions about your bill, insurance coverage, or would like to receive a free copy of the FAP and FAP application by mail, please contact our billing specialists as one of the numbers below:
Brookwood Baptist Medical Center: (205) 877-1926
Citizens Baptist Medical Center: (205) 592-1216 or (800) 443-1039
Princeton Baptist Medical Center: (205) 592-1216 or (800) 443-1039
Shelby Baptist Medical Center: (205) 592-1216 or (800) 443-1039
Walker Baptist Medical Center: (205) 592-1216 or (800) 443-1039
Download the Brookwood Baptist Health Financial Assistance Policy
Download the Financial Assistance Application
FAP Plain Language Summaries
Click here for Brookwood’s FAP Plain Language Summary
Click here for Citizens' FAP Plain Language Summary
Click here for Princeton's FAP Plain Language Summary
Click here for Shelby's FAP Plain Language Summary